Doktr - Medical Consultations

The Doktr app lets you speak to an available doctor or to your own GP for personalized medical advice via video call. So you get safe medical care, from wherever you want to.
After the video consultation, you will receive a summary and any prescriptions for medication or medical certificate in the app.
! New in the app: You can now also consult French-speaking psychologists via Doktr! Discuss any mental need with a licensed psychologist, without waiting time.

► 4 GOOD REASONS TO USE DOKTR
Like +300,000 other Belgians, download the Doktr app and quickly speak to a doctor or psychologist online via video consultation! The benefits of Doktr at a glance:
• Your own GP or another licensed Belgian doctor
Is your GP not available on the Doktr platform? No worries, all our doctors are chosen for their broad medical knowledge and are licensed and employed in Belgium.
• Wherever you are (including while traveling!)
No need to leave your place. No stress in traffic or through crowded waiting rooms. You just do the teleconsultation wherever you feel most comfortable or while traveling abroad.
• Secure digital access
Log in securely with itsme® and experience peace of mind. All video consultations are fully secured with end-to-end encryption, guaranteeing your privacy.
• Fast medical advice
You can quickly speak to an available doctor via a video call. 95% of our patients receive medical advice within 25 minutes.

► HOW DOES IT WORK?
1. Log in securely with itsme.
2. Choose your own doctor via "speak to my regular GP," or another available doctor. French speakers can also consult a psychologist by clicking on the category ‘Mental Care’.
3. Answer some short questions about your health conditions.
4. The doctor or psychologist sends you a message and starts the video consultation through the app.
5. Receive a summary of your consultation and all the necessary documents in the app. Has the doctor prescribed a prescription and/or a absence certificate? You can find them in the app or on your ID-card. A follow-up interview with the psychologist can also be scheduled together.

► WHAT HEALTH PROBLEMS CAN DOKTR HELP ME WITH?
You can come to us for all common illnesses and complaints, such as:
Infections - Respiratory problems - Allergy - Skin problems (rashes, acne, eczema, psoriasis, cold sores ...) - Cough - Fever - Flu - Childhood illnesses - Insect and tick bites - Headache - Abdominal pain - Pill prescription - Earache - Mental health
If, after the consultation, the doctor judges that you need medication for your symptoms, he/she will provide you with the appropriate prescription. If you are too sick to work, you will receive a medical certificate through the app.
For mental health problems, you can also contact an available French-speaking psychologist:
Depression - Stress - Anxiety - Insecurity - Burn out - Relationship problems - Trauma - Bereavement - Fatigue - Lethargy - Addiction - Eating disorders - Fear of failure - Insomnia - Etc.
Want to find out more? Go to https://www.doktr.be/fr

► HAD ENOUGH OF DOCTOR GOOGLE?
Want to better prepare your video consultation by already reading about a condition yourself? Our advice pages, which have been written by licensed doctors, contain information on common illnesses and ailments.
Visit the Medical Advice section in the app for guidance on conditions, complaints and other health-related information.

► HELP US IMPROVE THE APP
Enthusiastic about our app? Leave a review! Do you have tips, ideas or other feedback about our app? If so, send an email to [email protected] and we will be happy to answer it!